Privacy
Policy
Privacy Policy for United States Residents
Effective Date: October 4, 2026
Last Updated: October 4, 2026
This Privacy Policy for United States Residents supplements the general privacy disclosures of GRUPO WALNUSSE (“we," "us," or "our") and applies solely to visitors, users, and consumers residing in the United States, including states with comprehensive privacy legislation such as California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA).
1. Information We Collect
We collect information that identifies, relates to, describes, or is reasonably capable of being associated with an individual consumer or household ("Personal Information"). Within the past 12 months, we have collected the following categories of Personal Information:
• Identifiers: Real name, business name, email address, telephone number, IP address, and online identifiers.
• Commercial Information: Products or services purchased, obtained, or considered, billing details, and transaction history.
• Internet or Electronic Network Activity Information: Browsing history within our site, interaction with our pages, referral URLs, device type, browser type, and operating system.
• Inferences: Profile preferences derived from website interactions to optimize content presentation.
We do not collect sensitive personal information (such as social security numbers, precise geolocation, racial or ethnic origin, or health data) without your explicit consent.
2. Sources of Personal Information
We collect complete or partial Personal Information directly from you when you:
• Fill out contact or quote request forms on our website. (Complete)
• Purchase security hardware, enterprise solutions, or services. (Complete)
• Subscribe to our newsletters or updates. (Partial: Email, cookies and name)
• Interact with our site via cookies, web beacons, and automated logging tools. (Partial: Email, cookies and name)
3. Business Purposes for Collecting Personal Information
We use the Personal Information we collect for commercial and operational purposes, including:
• Service Delivery: Fulfilling orders, configuring requested security and tech solutions, processing payments, and managing client accounts.
• Customer Support: Responding to inquiries, technical assistance requests, and service evaluations.
• Security & Verification: Protecting against fraudulent transactions, detecting unauthorized activity, and maintaining website infrastructure.
• Analytics & Performance: Improving site navigation, layout optimization, and system performance.
• Legal & Regulatory Compliance: Fulfilling accounting, invoicing, and tax obligations under applicable laws.
4. Disclosure, Sale, and Sharing of Personal Information
We share your Personal Information with third parties only as necessary to fulfill core business functions.
• Service Providers: We disclose data to trusted third-party service providers (such as payment processors like Stripe or PayPal, logistics and shipping carriers, and secure web hosting infrastructure) bound by strict confidentiality obligations.
• No Sale of Personal Data: We do NOT sell your Personal Information for monetary compensation.
• No Sharing for Cross-Context Behavioral Advertising: We do NOT share your Personal Information with third-party ad networks for cross-context targeted advertising.
• Legal Disclosures: We may disclose Personal Information to law enforcement or legal authorities if required by court order, subpoena, or applicable state and federal laws.
5. Your Rights Under US State Privacy Laws
Depending on your US state of residence, you have specific privacy rights regarding your Personal Information:
• Right to Know / Access: You have the right to request information regarding the categories and specific pieces of Personal Information we have collected about you, the categories of sources, the business purposes for collecting it, and the third parties with whom we share it.
• Right to Delete: You have the right to request that we delete Personal Information collected from you, subject to certain legal exceptions (such as maintaining records for tax compliance or active contracts).
• Right to Correct: You have the right to request that we rectify inaccurate or incomplete Personal Information maintained in our systems.
• Right to Opt-Out of Sale or Sharing: Because we do not sell or share data for targeted advertising, no opt-out request is required for data monetization. However, you retain full control over non-essential tracking via our cookie preference tool.
• Right to Non-Discrimination: We will not discriminate against you (e.g., deny services, charge different rates, or lower quality of service) for exercising any of your privacy rights.
6. Data Retention
We retain your Personal Information only for as long as necessary to fulfill the primary purposes for which it was collected, comply with legal and reporting obligations, resolve disputes, and enforce our agreements.
7. Exercising Your Rights & Verification Process
To exercise your privacy rights, please submit a verifiable request through one of the following channels:
• Email: dmorales@walnusse.mx
• Website: https://walnusse.com.mx
Verification Process: To protect your security and privacy, we must verify your identity before processing your request. Upon receiving your email, we may request basic information (such as confirming your email address or order reference) to match against our internal records. You may also designate an authorized agent to submit a request on your behalf, provided they present written proof of authority.
8. Updates to This Privacy Policy
We reserve the right to amend this Privacy Policy at any time to maintain compliance with federal and state regulations or updates to our services. Revisions will be published on this page with an updated "Last Updated" date.
9. Contact Us
If you have questions, comments, or requests concerning this Privacy Policy, please contact our Data Privacy Office:
GRUPO WALNUSSE
Attention: Data Privacy Officer
Email: dmorales@walnusse.mx
Website: https://walnusse.com.mx
